TL; DR: Liquid Web is acknowledged for delivering virtual, foriegn, and dedicated hosting alternatives backed by knowledgeable, always-there assist. The company, founded throughout 1997, leverages years of experience to deliver managed solutions for business-critical purposes and websites. With a constant mission to serve because Most Helpful Humans throughout Hosting®, the company’s most recognized experts remain laser-focused in delivering performance, reliability, and security in fact these years.
Inside earliest days of your pandemic, “The Daily Show” number Trevor Noah took on the internet from a socially distanced studio room. His mission was to draw care about No Kid Hungry — a new charity providing critical be an aid to the 22 million children who lost entry to free meals due for you to school closures.
The plea for via shawls by hoda caught the attention of greater than 3. 8 million readers. Among them was Carrie Wheeler, EVP and General Manager to the popular hosting company Liquefied Web, who took fast action.
“It was such an inspiring segment — it lit something in me, ” Carrie instructed us. “I worked with his leadership team, and anyone eagerly embraced the gumption. Since last year, we’ve got donated over a quarter of an million meals to Zero Kid Hungry. It means a good deal for us to be involved in our community. ”
Your energy continues this year, with Liquid Web donating $10 of the new order to Zero Kid Hungry.
Liquid Web is usually helping pandemic-affected businesses up grade their hosting infrastructure inside name of business continuity. Amid other strategies, this may mean providing customers using additional VPN capacity, enhancing security services, or giving CDN access for useful content distribution worldwide.
All Liquid Web’s managed services feature 24/7/365 support from professional technicians. Ultimately, Liquid Web’s mission should be to back its wide collection of hosting products with pro, caring support to support customers navigate change.
Delivering Worry-Free Hosting Since 1997
Since its inception nearly 25 rice, Liquid Web has devoted to providing growth opportunities for SMBs — plus the designers, developers, and businesses that serve them.
“We present products, services, and support designed for mission-critical sites, stores, along with applications, ” Carrie explained. “Our clients’ businesses rely online; therefore, they must depend upon us to deliver rate, scale, security, and assistance. ”
Customers count on Liquid Web to deliver a stress-free hosting expertise via advanced technology meant to help businesses evolve.
“A typical Liquid Web customer grows around, ” Carrie said. “Our wide product portfolio signifies that we have a product for every single project, and we help it become simple for businesses to raise their technology as that they grow. ”
While most new customers start with an entry-level personal or dedicated server, your Liquid Web team features seen increased adoption involving its more sophisticated product or service offerings. These include individual cloud hosting powered by simply VMware, HIPAA-compliant solutions, along with cloud servers.
“Our product or service strategy starts with looking into market dynamics, listening to customers, and understanding his or her business needs, ” Carrie explained. “We then use innovating technologies to introduce alternatives that bring sophistication for you to customers’ tech stacks while being all to easy to manage. ”
She told us that this best part about utilizing the Liquid Web class of brands is witnessing what sort of company’s products enable buyers to dream big — along with grow bigger. From presentation to delivery and assist, every detail of your company’s hosting services can make any difference for entrepreneurs looking to own a successful business.
“Now use in your, our SMBs and his or her creators are embracing the technology had to survive and grow, ” Carrie explained. “It is fascinating to view their energy and grit — and humbling, striking, and exciting to join in on their path to good results. We recognize that many of us power their online probable, and that is a responsibility we take seriously. ”
Solutions, Services, and Support pertaining to Mission-Critical Sites
With virtually a quarter-century of expertise under its belt, Liquid Web has observed the evolution in the hosting industry firsthand.
“One of the extremely significant shifts I’ve seen is businesses needing to consume technology as an email finder service; i. e., Platform-as-a-Service, Infrastructure-as-a-Service, Software-as-a-Service, ” Carrie instructed us. “One of the reasons behind this shift is that will entrepreneurs and SMBs want to focus on their businesses and not bother about managing infrastructure. ”
The good news is, managed hosting is Liquid Web’s area of expertise. The company’s goal should be to help businesses offload administrative work and instead target the creative side of things — app development, improving the buyer experience, and offering personal services.
Security is another urgent concern in relation to hosting and infrastructure operations, with the volume along with frequency of threats increasing on a regular basis. Carrie said security vulnerabilities get only increased since the beginning of the COVID-19 pandemic.
“As businesses across the globe went remote, hackers set foot up their game, targeting employees doing exercises of their home office buildings, ” she said. “Liquid Web has presented multiple security offerings this coming year through partners like Warn Logic and Threat Stack to help you our customers meet his or her security needs. ”
Liquefied Web’s datacenters are secretly owned, meaning that no person else has access for you to its servers. The company identifies along with blocks malicious activity employing threat intelligence and vulnerability management strategies to provide advanced network security. Liquid Web also monitors is the reason for known and previously not known threats and protects versus vulnerabilities with prompt technique patching.
“As the consistency of cyber attacks expands, web-based businesses need not simply protection during an invasion, but also a plan that addresses the greater picture, ” Carrie explained. “Business processes, attack elimination, logging, analysis, and risk management are common required to fully curb attacks. ”
Aiming to get the Most Helpful Individuals in Hosting
When it relates to customer service, the files speaks for itself. Liquid Web boasts a new Net Promoter Score of 67 — one of several highest in the web hosting service industry. The company in addition guarantees a 59-second first response for phone along with chat, plus a 59-minute first response guarantee on their help desk.
Carrie said the most recognized benefit Liquid Web gives to businesses is comfort.
“We’re about way over selling servers — we deliver a fully managed solution that continues those servers fast, risk-free, and updated, ” the girl said. “Our customers trust our 100% power along with network uptime guarantee, obsolete networks, level-three techs onsite, and certified experts ready to help at any hour, seven days a 1 week, 365 days a calendar year. ”
Whether they’re keeping track of client servers, mitigating threat, and optimizing performance, Carrie explained the Liquid Web team can be “always on. ”
“But more importantly, we’ve got each of our customers’ backs, ” the girl said. “We’re here to help you. We believe the more you may need technology to fuel your small business, the more you have to have expert, caring people to get there for you. That’s why we think of yourself as the Most Helpful Individuals in Hosting. ”
Liquid Web’s development functions are driven in equal measure by customer opinions, customer experience, and engineering advancements.
“We get opinions from customers via online surveys, account managers, and assist interactions, ” Carrie explained. “We have close relationships by it consultants, developers, designers, along with agencies through our lover channel. We also employ externally in forums along with events. ”
Recent Roll-outs and Acquisitions
As for what the longer term holds, the Liquid Web crew has some exciting plans inside pipeline. Nexcess, the company’s digital camera commerce cloud brand, just lately launched StoreBuilder by Nexcess.
The product takes the guesswork beyond creating a WooCommerce store which has a built-in intelligence engine which make it easy to create industry-specific internet commerce sites.
“It’s a great example of our own vision to become the class leading provider of open-source digital commerce capabilities over the WordPress/WooCommerce ecosystem, ” Carrie explained.
The Liquid Web class of brands recently acquired Your Events Calendar, KadenceWP, along with Restrict Content Pro — most high-quality WordPress software vendors. “We’re excited to produce these popular software alternatives as standalone products, in the Managed WordPress product giving, and as add-ons with special pricing for the Liquid Web and Nexcess web hosting service customers, ” Carrie instructed us.
In May, your Liquid Web family in addition announced its acquisition involving GiveWP, a leader throughout WordPress plugins for nonprofits. The GiveWP acquisition is surely an extension of Liquid Web’s commitment to leadership inside WordPress and WooCommerce place. The company’s innovative solutions power the net potential of businesses plus the designers, developers, and agencies who create for the children.
“GiveWP is a well-known and respected brand inside WordPress community. We are excited to welcome the crooks to the Liquid Web family even as we continue to build our strength inside digital commerce ecosystem, ” explained Joe Oesterling, Liquid Web’s CTO. “GiveWP has already been able to help over 100, 000 fundraisers worldwide raise more than a new billion dollars. We trust their brand, and could that with our supporting, they will continue to make the solutions nonprofit companies need. ”
On your hosting side, the company is anxious to send back to the face-to-face interactions who’s values.
“Our teams do exceptionally well serving each of our customers through this outbreak, ” Carrie said. “We’re grateful to the way we worked together plus the lessons we’ve learned through all this. But man, we’re able to see each other in your offices, visit our spouses, and engage with each of our communities in events including WordCamps. And we’re optimistic that could happen soon. ”.