Doteasy Celebrates 20 Years of Putting the Customer First with In-House Support for its Hosting and Site-Building Services

Doteasy Celebrates 20 Years of Putting the Customer First with In-House Support for its Hosting and Site-Building Services

TL; DR: Canada’s Doteasy has earned a reputation within the last few two decades for backing every service it offers a superior — from WordPress-focused web hosting service and cloud servers to web page design — with top-notch back-up and support. The company’s in-house team comes with a one-stop shop for building and maintaining an online business, whether you’re just starting or have a well-established internet site. With a new word of mouth program, expanded design promotions, and a consistent target the customer, Doteasy is showing their appreciation for the folks who suffer from kept the business well and thriving for 2 decades and counting

For many years, marketing professionals have propagate the message that businesses coming from all types and sizes must be represented online — even if they’re not selling offerings online. After all, in the increasingly digital world, an online storefront is crucial in building credibility and conveying information and facts.

Now, as a continual pandemic inflates our net dependency to proportions in the past unimaginable, businesses no longer contain the choice of whether for you to heed the long-standing suggestions of marketers. Building and maintaining an online business has become an fiscal imperative, a survival expertise.

Doteasy screenshotDoteasy is aiding customers expand their audiences by way of a robust online presence.“This pandemic has become a wake-up call for many businesses about the importance to get online, ” said Dora Mui, PUBLIC REALTIONS & Marketing Coordinator in Doteasy. “Through our sign-ups within the last few few months, we’ve seen a tremendous demand for e-commerce alternatives. We’ve seen a wide range of new clients who are choosing our site builder lover (included with all our hosting plans) because quickest way to find online and incorporate curbside pickup truck options. ”

Dora told us that even businesses without ecommerce needs are generally recognizing that online representation is important. It allows them for you to publicize services, stay for the minds of customers, and keep users current with important company news.

Throughout these unprecedented times, Doteasy knows exactly how to handle it: provide the same heedful, knowledgeable hosting and design support containing convinced customers to hang around for the past 20 years.

“We’ve made it important to continue offering true, live customer support, and that is something our customers genuinely appreciate, ” Dora explained. “We have seen the a down economy hit our customers financially and still have been working with our clients to make available payment extensions or other exceptions anytime you can. These have definitely been recently strange times, but at the least we’re all going by way of this together. ”

Your One-Stop Shop pertaining to Building and Maintaining an online business

From its inception, Doteasy have been laser-focused on providing the optimal customer experience. The company uses the most up-to-date hosting technology and is careful to never overcrowd servers — an all-too-common habit in the marketplace that can drain the resources had to power fast, efficient internet sites.

The company offers a simple catalog of offerings, which include domain registration and shift. Three tiers of shared hosting plans are available to match everything from small startups along with personal projects to SMBs, websites, and database-driven sites. High-performance cloud hosting solutions are liked by clients who have outgrown the shared hosting environment, including resellers, significant corporate sites, ecommerce outlets, traffic-heavy blogs, and prosperous media sites.

Doteasy also provides hosting packages optimized pertaining to popular CMS solutions, which include WordPress, Joomla, and Drupal web hosting service. A do-it-yourself web designer and custom in-house patterns round out the company’s product or service portfolio, which is backed by the 30-day satisfaction guarantee.

Web design that deliversDoteasy gives a DIY web building service and also complete in-house designs.“High functionality, value, and convenience through each of our broad service offerings have invariably been Doteasy’s backbone, but we also pride ourselves on how much support we provide, ” Dora explained. “From day one, our entire customer satisfaction team has been in-house, and we really cause them to on the same page collectively and our clients. ”

The corporation tailors its support for you to each client, always aiming to surpass — whether that means helping them using WordPress site, training them to train on a site builder, or working out what services they call for.

“We’ve received a wide range of positive feedback about each of our support recently, and it honestly brings us much joy to hear that our clients are satisfied, ” Dora explained.

Expanded DIY and Custom Web page design Offerings

To help customers get online easily and quickly — or to update a well used site — Doteasy have been growing its web design and style services, which currently will include a site builder and in-house patterns.

The company’s site designer, powered by Website. com, allows users without coding or design experience to make professional sites. The drag-and-drop solution includes entry to free stock photography along with modern templates via three tiers using the users’ selected hosting deal: Starter, Professional, and Internet commerce.

Or, Doteasy’s web design and style experts can craft a new custom, industry-standard site solution in keeping with its customers’ brands along with expectations regarding user expertise. This web design deal features an in-person assessment, industry and brand analysis, design and development of an first draft and a pair of revisions, and pre-deployment assessment. This year, Doteasy’s designers have accommodated an enormous range of clients, via renowned composers and Pushcart-nominated poets along with writers to flight coaching institutions and hobbyists.

“What makes our web page design unique is that each of our designers craft these designs on a simple to use drag-and-drop builder, giving our customers control with their site, ” Dora explained. “Upon delivery of your completed site, our customers can easily add their own potential updates at no further cost, without any coding experience needed. ”

Doteasy also arms their users with custom training and personalized support to be sure they are in good hands even though the design is comprehensive.

“We’ve had a wide range of clients who were so appreciative on this, as they felt like these folks were held hostage by their previous site designers, ” Dora told people. “Our approach goes time for our philosophy, where we’re here to make available additional services and assist, but we also provide you with the tools for our clients to capitalize on cost-effective decisions for his or her business. ”

A User-Focused Growth Pipeline and New Word of mouth Program

Dora said that Doteasy’s acclaimed in-house customer satisfaction team has a reputation internet marketing professional, patient, and wise, whether through chat, mobile phone, or support tickets. And these kinds of high-level service — especially in the industry notorious for inadequate support — gets buyers talking.

To thank these people for bringing Doteasy additional business through their shining recommendations, the company recently unveiled an exhilarating new referral plan.

“We’ve just introduced a referral program to ensure our members can gain credit for referring pals or family, ” Dora explained. “A lot of our customers had got word of us through word-of-mouth, and we wanted a means to show our appreciation to members. ”

Existing customers now get reward credit toward their services whenever they refer someone on the company. The new buyer also benefits, receiving $3 off of any domain or web hosting service service.

Dora told us that this Doteasy team has discovered a shift in buyer needs as high-quality, bespoke support becomes more of an priority than cheap rates. That’s why, when it relates to future development, the crew is leaning heavily in user input.

“Customer feedback and market trends can be a huge part of each of our development process. Seeing the sign-ups we’ve received has been a clue about what our customer base is looking to get — and the require for e-commerce and organization websites has been going up in the past several months. ”

To that stop, Doteasy is working using Website. com to make sure the site builder gives designs for curbside pickup options and also other ecommerce solutions. “We need to ensure customers can proceed running their business with as little disruption as possible, ” Dora explained.