TL; DR: Chit Chats is a new cloud-hosted platform helping Canadian ecommerce businesses obtain affordable shipping rates. The corporation works closely with Nova scotia Post, USPS, and Asendia for you to facilitate shipping within Nova scotia, to the U. Ersus., and internationally. Through integrations using Shopify, eBay, and Rain forest, among other sellers, Chit Chats is so that it is easier than ever for entrepreneurs to develop successful ecommerce businesses.
The 1. 1 million small along with medium-sized businesses in Canada serve because nation’s economic backbone, accounting for approximately $1 trillion of Canada’s uncouth domestic product. Roughly 46, 700 Canadians started a whole new business in 2018 by yourself, representing the highest enhance in entrepreneurial activity in a very decade.
According to Stats Canada, small businesses are increasingly checking out ecommerce platforms to create sales. The timing can be right: Over the prior year, ecommerce businesses worldwide have witnessed a coronavirus-induced boom in online sales that could likely persist.
Canadian business people, however, have to overcome exorbitantly high shipping costs to acquire their share of this specific growing ecommerce pie. To increase compound the problem, 75% of consumers surveyed throughout 2019 said they expect delivery to get free, even on orders of below $50.
Chit Chats, a new cloud-hosted shipping platform, aims to deliver cost-effective, fully tracked transport alternatives so entrepreneurs could live out their ambitions.
“Our main focus should be to make shipping costs reasonably priced for Canadian entrepreneurs, whether or not the customer is a mom which has a side hustle or a new small-business owner, ” explained Juhee Cha, Communications Boss at Chit Chats. “There are countless facets of entrepreneurship which have been difficult to navigate, so we try and make the shipping process as painless as it can be. ”
The 100% Canadian-owned and operated company have been helping facilitate a borderless internet commerce industry since 2001. By way of partnerships with Canada Article, the USPS, and Asendia, the company can minimize shipping costs by just as much as 74%.
Such significant savings work to stop working financial barriers to entry for entrepreneurs inside online space, democratizing online sales for the advantages of sellers, customers, and the Canadian economy at large.
From an Entrepreneurial Pain Examine an Affordable Shipping Podium
The origin story of Chit Chats starts back to 1998 when Derek Nolan commenced a brick-and-mortar book keep in Ontario. By 1999, they began selling books on-line through eBay but ended up being alarmed by Canada’s substantial shipping costs.
“He realized that this prices were drastically decrease if he just drove through the border, ” Juhee explained. “Because he was quite personable, he knew a great deal of other businesses and various other entrepreneurs and started spreading the saying. And all of they will said, ‘Hey, can anyone take my books, way too? ’”
Derek knew he was on something as he saw his little green station wagon top off with shipments. In 2000, he formally founded Chit Chats Express (now generally known as just Chit Chats), which quickly snowballed right successful business. “His main goal was always to support other entrepreneurs, ” Juhee explained.
The company opened their first physical branch pertaining to drop-offs, located in Markham, Ontario, throughout 2011, followed by your Mississauga branch in 2012. Your company’s headquarters in Pickering popped in 2014.
“At that period, it was a quite manual business using Yahoo and google Sheets, but the growth was exploding — a lot more people wanted to use the services, ” Juhee explained. “In 2017, Chit Chats partnered while using tech company Reinvent, which facilitated the launch of our own current platform. ”
Right now, Chit Chats has twigs across British Columbia, Alberta, Ontario, Quebec, canada ,, and the Atlantic place, with drivers crossing your border six days 7 days.
Handy Integrations with Shopify, Etsy, Amazon, and More
As of late 2018, Amazon was certainly America’s biggest online market, with a reported 20. 6 trillion users visiting the company’s internet sites monthly. To facilitate a new streamlined ordering process, the Chit Chats podium features built-in integrations with Amazon and also other popular ecommerce companies, which include Etsy, eBay, and Shopify.
“Chit Chats is amazing! The capacity to send parcels to your U. S. has completely transformed our business and saved me lots of money, ” said customer Matt B. in a testimonial for the company’s home page. “It’s a super easy-to-use on-line system that imports order placed from my Shopify along with Etsy stores and styles mailing labels with a few clicks. If you ship on the U. S., definitely check into Chit Chats. ”
Transport options Users can ship around the globe, within Canada, and on the U. S. at budget-friendly charges.
In the rare scenario that Chit Chats won’t integrate with a user’s internet commerce platform, they can use a fairly easy CSV file to complete the same task. Most marketplaces allow consumers to export order data into a real file, which they will then import into their Chit Chats account. Chit Chats perhaps provides sample CSV report templates for various websites.
“We need to do everything we can to develop bridges to our podium, making it easier pertaining to online sellers to vessel their products, ” Juhee explained. “Shipping is complicated; you should help people get over the process as easily and affordably as it can be. ”
Process, Track, along with Insure Your Packages
Right now, Chit Chats offers shipping on the U. S. through your USPS, shipping within Nova scotia via Canada Post, and international shipments through Asendia (a three way partnership between France’s La Poste along with Swiss Post. )
Juhee acknowledged that shipping within Canada might be problematic. Not only would it be expensive, but as a new Crown corporation, Canada Post could get backed up quickly, mainly because it makes deliveries to 07. 5 million addresses over Canada.
“We still are generally tackling that problem, ” the girl said. “We have a alliance with Canada Post that allows us to utilize our volume discounted and pass them on straight away to our clients. However, we know that there’s still room drive an automobile those costs lower as they are still more expensive as opposed to USPS. ”
COVID-19 only exacerbated the situation in 2020 as consumers rapidly embraced cloud-hosted merchants and marketplaces, causing unprecedented backlogs worldwide.
“We’ve seen the internet commerce industry hit some crazy milestones throughout the last year with more people being at home and ordering issues online, ” Juhee explained. “Our way to bring about is by making transport as painless and low-cost as it can be so that Canadian business people can live out his or her dreams. ”
Part of streamlining the task is considering tracking along with insurance. To that stop, Chit Chats partners using U-PIC, a third-party package insurer, to cover any cutbacks or damage with a simple and fast claims process.
Plans to arrive at Even More Entrepreneurs
Juhee told us that thus far, Chit Chats has observed on word-of-mouth to attract new customers — a testament to how happy they are.
“We haven’t got any big marketing activities, ” she said. “We’re thankful that quite a few people see the benefit plus the value of the firm, and they share that information using other friends or business people. ”
“We are actually focused on growth, ” Juhee explained. “A lot of people are in, say, Manitoba, and can’t physically be able to one of our spots. We just opened a new branch in Vaughn, and we’re aiming to expand that growth. ”
The company also plans to grow regarding services offered.
“Our ultimate goal should be to create features that will aid entrepreneurs in other parts of the business, such while fulfillment, ” Juhee explained.